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FACES BEAUTIFUL® Shipping and Return Policy
We offer complimentary USPS Priority Shipping on ALL U.S. orders for FACE IN A CASE® products. – No promotion code needed, just create an account before purchasing and get your FACE IN A CASE® order shipped free!
For all other purchases, we offer FREE USPS Priority shipping on purchases of $50 or more.
- Shipping to 48 contiguous states, typically arrives in 3-5 business days
- Shipping is USPS Priority - $7.50
- Orders placed by noon EST Monday through Friday will start processing the same day.
- Processing usually takes 1-2 business days. A business day is considered Monday-Friday, excluding holidays.
- Total delivery times include processing and are based on orders placed Monday-Friday.
- Orders placed on weekends and holidays will be processed the following business day.
Please Note: All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
Shipping to Hawaii & Alaska
For orders shipping to Hawaii and Alaska we offer USPS Priority, 2 Day and 1 Day shipping services. Orders $50 and over will be shipped free of charge with USPS Priority. For all other purchases, we offer USPS Priority shipping at $14.95.
Shipping to Canada
For orders shipping to Canada we offer USPS Priority shipipng at $29.95.
Currently, we do not offer International Shipping.
We hope you enjoy every product from FACES BEAUTIFUL® on line, But if for some reason, you are not happy with an item you purchased, FACES BEAUTIFUL® will gladly exchange or refund any unused or gently used products purchased at full price. Returns/Exchanges must be accompanied by a valid receipt within 30 days of purchase. All returns are credited in the original form of payment.
Naturally, we cannot take returns on overly used products or products not bought online at FacesBeautiful.com. All unused purchases associated with a make up service, or purchased with a discount, are only eligible for exchange if accompanied by a valid receipt within 30 days of purchase. Exchanges will be done for the product(s) of your choosing that are of equal value and available.
To return/exchange a FACES BEAUTIFUL® purchase within 30 days of purchase: Please contact us at firstname.lastname@example.org. We will provide you a return authorization number as well as shipping instructions for your return package. Return shipping and handling charges are your responsibility. Please include the return authorization number that we have provided with your return/exchange. We suggest you ship via a traceable service to ensure delivery. Upon acceptance of your return, the price paid for the product will be refunded to the original credit card of payment.
Please note that this return guarantee only applies to products purchased on FacesBeautiful.com. At present, FacesBeautiful.com only ships within the United States.